One Day Workshop
Cross-Cultural
Communication: Effective Communication with Chinese People in Education,
Business and Everyday Life
Sponsored by the Asian Studies Centre at St Antony’s
College, and the British Inter-University China Centre, University of Oxford
VENUE: Darendorf
Room, St Antony’s College, Oxford
TIME: 10.30am –
3.30pm, Monday 30th March 2009
All Welcome but please register with Jennifer Griffiths if you
will be having lunch (jennifer.griffiths@sant.ox.ac.uk) so that we know the numbers for providing sandwiches
and coffee. Please register with her by Monday,
23rd March (40 places in total). There is no need to register if
you are just dropping in for one or two sessions.
Programme
10.30 – 10.45: Welcome from the convenors, Mavis Maclean, Social Policy, Oxford
and Rachel Murphy, Chinese Studies,
BICC and St Antony’s College, Oxford.
10.45 – 11.30: ‘Cross
cultural communication when doing business in China: the case of
“Foster’s” Dr Mona Chung, School of
Management and Marketing, Deakin University
11.30 – 12.15: ‘Cultural issues in Western
supervisors supervising Chinese PhD students’ Dr Mona Chung, School of Management and Marketing, Deakin
University and Professor Richard Ingleby, North China University of Technology
12.15-12.45: ‘A Contrastive Study of Apology Strategies:
Chinese and British’, Dr Catherine Xiang,
University of Bristol
12.45-2.00: Lunch
2.00-2.45: ‘Cross-cultural issues for Chinese
students in Western university classrooms’, Dr Janette Ryan, Monash University
2.45-3.30: Coffee/ Tea - Open roundtable discussion
with the panelists
Panelists
Dr Mona Chung has
a BA in International Trade, Beijing Renmin University, Grad Dip, International
Business, Swinburne University, Master of International Business, Deakin
University, Grad Cert Higher Education, Doctor of Philosophy, Monash
University. Her work addresses the major issue in doing business with China –
overcoming the cultural gap. The vast cultural differences between Australia
and China have left many companies with a large amount of write-downs. Dr Chung
specialises in strategic planning, management and marketing practice for international
organisations to understand the culture of Chinese market. As a bi-cultural
person she short-circuits processes and produce results that increase
efficiency. Dr Chung is a frequent guest speaker at public forums and tertiary
institutions and is the author of an extensive list of publications in
cross-cultural business studies. Dr Chung teaches international business,
management and marketing. She can be contacted at ccinternational@optusnet.com.au or mchung@deakin.edu.au.
Professor Richard Ingleby is a member of the Victorian Bar
and a Visting Professor at North China University of Technology. He has a DPhil
from Wolfson College, Oxford University, a Master of Laws with 1st Class
Honours from Trinity Hall, Cambridge University and a BA (Jurisprudence) from
University College, Oxford University. He has previously held positions
at Deakin University, the University of Melbourne, Manchester and Ohio State
Universities. His published research is mainly in the area of
family law and alternative dispute resolution and includes Solicitors and Divorce, Oxford University Press, Oxford, 1992; In the Ball Park: Alternative Dispute
Resolution and the Courts (Australian Institute of Judicial Administration,
Melbourne, 1991); Family Law and Society
(Butterworths, Sydney, 1993)) and articles in refereed journals in England,
Australia and US.
Dr Janette Ryan Janette Ryan is a Senior Lecturer
in the Faculty of Education at Monash University, Australia. She has a Bachelor
of Arts (Honours) from Melbourne University majoring in Chinese language, a
Bachelor of Education (Post Graduate) from Deakin University and a Doctorate of
Education from Ballarat University. After graduating from Melbourne University,
she spent two years on a Chinese/Australian Government scholarship in the early
1980s studying the Chinese language and literature at Beijing Languages
University and Nanjing University. She then worked for the Victorian State
Government in Australia establishing the first sister-State relationship with
Jiangsu Province and later completed a Bachelor of Education and taught Chinese
at primary and secondary levels for several years before returning to academia.
For the last three years, she has been part of a three country (China,
Australia and Canada) research project working with schools and school leaders
on China’s curriculum reform with schools in Beijing and Inner Mongolia. Her
current research is on Western and Chinese notions of scholarship and learning
as a response to the current ill-informed debates about ‘the Chinese learner’.
Dr Catherine Hua
Xiang (M. Ed, PhD) is currently the Mandarin Chinese
Co-ordinator at the Language Centre and she is responsible for setting up and
delivering the Mandarin Chinese modules on undergraduate, postgraduate and Life
Long Learning programmes. In 2002, Catherine completed her M.Ed in TEFL
(Teaching English as a Foreign Language) with commendation at the Graduate
School of Education, University of Bristol. In 2007, she completed her Ph.D. in
the area of cross-cultural communication and pragmatics at the Open University,
with a particular focus on the comparison of Chinese and British English
apology speech acts. The study aims to explore how cultural differences impact
on the way Chinese and British speakers produce, evaluate and perceive
apologies. Catherine is also an executive member of the British Association of
Applied Linguistics (BAAL).
She is the representative of BAAL for the postgraduate Cambridge Linguistics
Association. Currently, Catherine is working on a book called “Mastering
Chinese’, which is a text book for complete beginners of Mandarin Chinese, by
Palgrave Macmillan.